Help Using TokenTax
Resources for using TokenTax to properly reconcile your crypto transactions as well as solutions for common problems
How Does TokenTax Work?
A quick rundown of how TokenTax works and why we are the top cryptocurrency tax software. Import your crypto trading from any exchange and create your tax formsRead more
Troubleshooting Wrong Gains, Missing Cost Basis, and Off Portfolio Balances
Accurate crypto taxes require a fully reconciled transaction history. Here's how to handle issues with wrong gain or loss and missing cost basis.Read more
How to Delete Data Imports and Transactions
Instructions on how to delete a data upload connection on TokenTax as well as information on how to delete individual crypto transactionsRead more
How to Set Transactions as Income or Spending
How to set transactions as mining, income, spending, and more when putting together your crypto trading and transaction history in TokenTaxRead more
How Do I Fix Duplicates? What Causes Duplicate Data?
Duplicates can be caused by syncing APIs and CSVs at the same time or by duplicate CSVs. This causes problems with your gains/losses. Here's how to fix themRead more
How to Pay for TokenTax With Crypto
You can pay for a TokenTax plan with cryptocurrency. Here's our addresses for BTC and ETH payments. You can also request a Bitpay invoice.Read more
Can I get a refund?
Sorry, but TokenTax does not offer refunds. Read more about our philosophy in this article.Read more
How To File Crypto Losses on Taxes: Take Advantage of Crypto Losses
Learn why you should file your crypto losses taxes. You can claim cryptocurrency losses on your taxes to deduct from your income or to offset capital gainsRead more